Refund policy

REFUND POLICY

SealFix Chemicals is committed to customer satisfaction. If you are not satisfied with your order, please review our refund policy below.

Eligible Refund Cases

A refund may be approved if:

• You receive a damaged product.
• You receive the wrong product different from your order.
• The product arrives unusable due to shipping damage.

Non-Refundable Cases

Refunds will not be issued if:

• The product has already been used or applied.
• The issue is caused by improper application or handling.
• The customer changes their mind after receiving the product.
• Minor packaging imperfections occur that do not affect product quality.

Refund Process

To request a refund, contact us within 48 hours of delivery and provide:

• Order number
• Clear photos of the product
• Photos of the package if damaged

Once approved, the refund will be processed to your original payment method within 5–10 business days.                                                                                                                                                                                                                                           

RETURN POLICY

At SealFix Chemicals, we strive to deliver quality products every time.

Return Eligibility

Returns are accepted only when:

• The wrong product was delivered.
• The product was severely damaged during transit.
• The product received is significantly different from the order placed.

Return Conditions

• Return requests must be submitted within 48 hours of receiving the order.
• The product must remain unused and in its original packaging.
• Customers may be asked to provide photos for verification.

Replacement Option

If you do not wish to receive a refund, we can provide a replacement product after approval of your claim.

SealFix Chemicals reserves the right to inspect and verify all return requests before approval.